Our Story

our mission

Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

our vision

We love pets and we believe pets make us better people. PetSmart is the trusted partner to pet parents and pets in every moment of their lives.

PetSmart Corporate Our Story Page

Proudly Serving Your Community

As the largest specialty retailer in North America, we’re proud to employ approximately 50,000 associates across 1,660+ stores, 7 distribution centers and 2 home offices. Through our work with PetSmart Charities® and PetSmart Charities of Canada®, we’ve helped facilitate more than 10 million pet adoptions.

Our Brands

PetSmart Brands
Heart of PetsmartPetSmart Bouncing Ball (inline)


From Belly Rubs to the Best Training in the Business, We Do Anything for Pets

At PetSmart, we come from diverse backgrounds and bring many different skills to the table, but there’s one important thing we all have in common: we love pets! That’s what’s brought us together, and that’s what drives us forward.

continue reading »

Did You Know? CSR Edition: Healthy & Happy Pets

One of the three focus areas of our CSR framework is Healthy & Happy Pets. This section of the report highlights how we aim to lead the industry in providing the highest-quality care to pets – before they reach our stores, while they’re in our care, and after they settle happily into their forever homes.

continue reading »

10 Reasons to Love #LifeAtPetSmart

Since 2020, we’ve committed over $250 million to increased wages and benefits to help ensure their health, safety, and well-being. Our associates come to PetSmart because they love pets. We want them to stay because they feel a deep sense of belonging and support in building a future for themselves here. Here are just 10 reasons why #LifeAtPetSmart is so doggone great!

continue reading »