PetSmart Diversity, Equity & Inclusion logo

you belong

At PetSmart, we strive to create an environment where every associate feels like they truly belong. At PetSmart, we believe belonging, diversity, equity & inclusion make us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work.

When we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us, and pet parents have an unmatched customer experience.

We provide an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. We hire applicants and retain and evaluate associates based only on job-related factors such as their skill, performance, integrity and commitment to our goals. We are committed to providing reasonable accommodations for qualified individuals with disabilities, both visible and invisible, during the job application process and throughout their career at PetSmart.

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We select, develop and retain the best talent from all backgrounds to drive innovation and deliver superior results.
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We value an inclusive and caring workplace where associates are engaged, feel psychologically safe, and can be their best selves.

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We foster relationships to connect in the communities where our associates and customers live and work.

belonging program management function

To support our overall strategy, we’ve created a governance structure that includes representation from all areas of our business. Our Diversity Action Council and supporting councils, help set the vision and direction that drives our leadership across diversity and inclusion and ensure that Belonging is embedded in our culture.

Diversity Action Council
Members of PetSmart’s Senior Leadership team that focus on setting vision, strategic direction, guidance, and providing diversity and inclusion leadership.

Officer Council
Vice presidents from across the organization that focus on guiding and supporting enterprise-wide implementation, monitoring outcome achievement, and communicating success.

Business Councils
Leaders from across the organization that focus on guiding and supporting initiatives amongst an area of business or on a regional/local level.

Brand Council
Consists of a group of leaders who amplify how we celebrate cultural moments globally in support of our United Together value.

Associate Resource Groups
Focus on developing possible solutions and strategies to address challenges in alignment with the enterprise-wide Diversity and Inclusion Strategy and the organization’s core business objectives.

associate resource groups

To help achieve our vision of being the trusted partner to our associates, PetSmart has formed several associate resource groups (ARGs). These groups bring together associates who share a common purpose, interest or background to enhance PetSmart’s business objectives, organizational culture and advance our diversity and inclusion efforts.

PAW - Associate Resource Groups at PetSmart

Pride at Work (PAW)

PAW is dedicated to creating an environment where LGBTQ+ associates and allies feel supported and celebrated to be who they are at PetSmart and in the communities they serve. PAW invites all PetSmart associates to participate. Whether you’re a straight ally, lesbian, gay, bisexual, transgender or identify in any other way, you belong here.
PetSmart W.I.S.E.

Women Inspiring Strength & Excellence (W.I.S.E)

W.I.S.E. gathers associates with an interest in advancing women’s career growth at PetSmart. Members get the opportunity to network and attend leadership-focused educational events.
PetSmart Mosaic


MOSAIC is a collective that encourages associates from diverse backgrounds to embrace and celebrate their differences. MOSAIC’s mission is to build cultural awareness, foster open, productive discussions, and remove preconceived notions.
PetSmart StartSmart


StartSmart is focused on assisting early-career PetSmart associates to take charge of their professional development. They provide education, development, and networking opportunities that reward motivated, early-career PetSmart associates to succeed in their current role and prepare for future roles.
SERVE - Associate Resource Groups at PetSmart


SERVE honors the service of our PetSmart Veterans and their families by providing Veterans and supporters a space to reach their fullest potential. SERVE aims to create an environment where every Veteran feels like they belong.
AVID - Associate Resource Groups at PetSmart

Awareness of Visible and Invisible Differences (AVID)

AVID strives to promote diversity and inclusion by celebrating and acknowledging the experiences and perspectives of associates with all different types of disabilities, be they temporary or permanent, physical or mental, visible or invisible.
tap or hover over the icons above to learn about PetSmart’s associate resource groups

by the numbers

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We’re committed to creating an environment where our team of nearly 50,000 associates feel a sense of Belonging

$ 1 M
Scholarship fund to support associates of color and their dependents as they pursue their educational aspirations
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Virtual instructor led and online training courses to support associates as they progress in their career
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invested in continuous learning and professional development in 2021, including leadership training focused on unconscious bias and diversity and inclusion

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granted through the PetSmart Associate Assistance Foundation to support associates facing unforeseen financial hardship during the first half of 2022