Contact Us

Media

If you’re an accredited member of the news media and are working on a story about PetSmart or PetSmart Charities, please contact our 24-hour Media Line at (623) 587-2177.

Customers

For customer care, please call (888) 839-9638 Monday–Friday between 7 a.m. and 12 a.m. EST.

Students

We’re sorry, but we’re not able to provide detailed information about our corporate strategies, marketing programs or internal systems and processes.