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If you’re an accredited member of the news media and are working on a story about PetSmart or PetSmart Charities, please contact our Corporate Communications team at [email protected]


For customer care, please call (888) 839-9638 Monday–Friday between 8 a.m. and 9 p.m. EST.


We’re sorry, but we’re not able to provide detailed information about our corporate strategies, marketing programs or internal systems and processes.