Ethics & Integrity

At PetSmart, we are the trusted partner to pet parents and pets, a reputation we’ve earned through our commitment to doing what’s right and leading with integrity. Our success is rooted in the trust we build and maintain with each other, our business partners and our communities. Across our stores, distribution centers and home offices, our collective success is defined both by our individual decisions and actions, and the way we work together.

Making good decisions is what our Code of Ethics & Integrity (our Code) is all about. Our Code outlines expectations for how we do business and work together at PetSmart, and the ethical and legal responsibilities that we share.


PetSmart is committed to doing the right thing, but we cannot address concerns and solve problems unless we know about them. We don’t just encourage–we expect–all associates to raise questions and concerns about PetSmart’s business practices and their work environment using the Speak Up resources included in our Code.