April 10, 2019
PHOENIX – April 11, 2019 – PetSmart LLC, the largest specialty pet retailer of services and solutions for the lifetime needs of pets, today announced the appointment of Stacia Andersen as its executive vice president of Merchandising and Customer Experience.
A veteran of the retail and consumer industries for more than two decades, Andersen will report to J.K. Symancyk, PetSmart’s president and chief executive officer. She will oversee all functions of merchandising including buying and sourcing, proprietary brands and planning and allocation, as well as all areas of marketing including brand strategy, creative, digital, loyalty and CRM.
Andersen joins PetSmart from Abercrombie & Fitch, where she served as brand president leading the rebuilding and transformation of all aspects of the Abercrombie & Fitch and abercrombie kids brands. She also played an instrumental role in developing the Abercrombie & Fitch store into a complete omni-channel experience. Previously, Andersen worked for Target, where she held various leadership roles including senior vice president of Merchandising for several different divisions including: Apparel, Accessories and Baby, and Home and Seasonal.
“Stacia is an innovative and inspiring retail veteran with a track record of delivering exceptional results across diverse business categories,” said J.K. Symancyk, president and CEO for PetSmart. “We continue to focus on putting the customer at the center of everything we do, and we’re confident that Stacia is the right leader to strengthen our customer-facing strategy and maximize our merchandising and marketing functions.”
Andersen brings extensive knowledge and experience in omnichannel merchandising, global sourcing, brand building, designer and brand partnerships, operational excellence, and inventory planning and marketing.
“I’m thrilled to be joining such a strong company that is completely devoted to understanding and serving the needs of its customers,” said Andersen. “PetSmart plays an important role in the lives of both pet parents and their pets, and I look forward to working with the teams to provide our customers with the most compelling and meaningful experiences both in stores and across digital platforms.”
A graduate of Buena Vista University in Storm Lake, Iowa, Andersen received a Bachelor of Arts in Marketing and Corporate Communications.
Kirk Palmer Associates, an executive search firm based in New York, assisted in filling this role.
PetSmart LLC is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At PetSmart, we love pets, and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they, together, can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities. PetSmart employs approximately 55,000 associates and operates more than 1,650 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart PetsHotel® dog and cat boarding facilities. The retailer provides a broad range of competitively priced pet food and products, as well as services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp™ and pet adoption. PetSmart, PetSmart Charities® and PetSmart Charities® of Canada work with more than 3,500 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home. Through this in-store adoption program and other signature events, PetSmart has facilitated more than 8 million adoptions, more than any other brick-and-mortar organization. In May 2017, PetSmart acquired Chewy.com, a leading online retailer of pet food and products in the U.S., which operates as an independent subsidiary.
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Erin Gray, 623-587-2177
Senior Manager of Corporate Communications