April 28, 2019
Dear Valued PetSmart® Customer,
PetSmart is voluntarily withdrawing the Whisker City Fox Microwavable Cat Toy due to a potential quality concern. PetSmart has received a small number of complaints related to the toy producing smoke while being microwaved. Out of an abundance of caution, PetSmart is withdrawing this toy while it investigates the issue further. No injuries have been reported to date, and no other products are impacted by this potential issue.
Please stop using the identified product and bring product affected by this withdrawal to your nearest PetSmart for a full refund.
If you have questions about this voluntary product withdrawal, please contact the PetSmart Customer Care team at (888) 839-9638 between the hours of 7 a.m. and Midnight EST.