On November 2nd, PetSmart’s distribution center in Columbus, Ohio welcomed 16 volunteer puppy raisers from Canine Companions for Independence® to assist with several hours of socialization and agility training for puppies working to become service animals. Canine Companions for Independence® is a non-profit organization that provides service dogs to children, adults, and veterans with disabilities, […]

California Pup Finds a Home at PetSmart PetsHotel

Two years ago, pet parent Nancy was in the process of building a new home in Paradise, California, for herself and her beloved Staffordshire Terrier mix, Boots, whom she inherited from her late father. In early November, the Camp Fire, one of the most destructive wildfires in California history, swept through Paradise, burning down their […]


To make the holidays extra special for pets at a Lewisville shelter, PetsHotel leaders Lacy and Katelyn decided to organize a donation drive providing gifts for the pets, including toys, beds, food and treats. To inspire donations, the two visited the shelter and took photos of nine pets who had been there the longest then […]

PetSmart Grooming Academy Named Partner of the Year

For adoptable dogs, a grooming appointment can mean the difference between finding a forever home and spending another night alone in a shelter. PetSmart’s Regional Salon Business Partner, Marybeth Goodrich, knows grooming can be a life-changing experience for shelter dogs. That’s why she and her students at the Grooming Academy work with local animal welfare […]

Chance Toy Helps Comfort Child of PetSmart Associate During Hospital Visit

Four years ago, a PetSmart associate named Sean received a frantic phone call from his wife while he was at work. His sons had accidentally knocked over his father-in-law’s heart medication while playing, and his 3-year-old, Sebastian, ate one of the pills. Sean got to the hospital as quickly as he could, beating the ambulance. […]

Associates Help Teen and His Service Dog Celebrate their First Holiday Season Together

A teen and his service dog have touched the hearts of PetSmart associates in their hometown of Missoula, Montana. So, this holiday season, the PetSmart team gave them an unforgettable experience to help celebrate their first Christmas together. Recently, Robbie and his service dog, Marnie, were welcomed into the PetSmart store for an unforgettable VIP […]

PetSmart Associates Help Local Classroom Affected by Dallas Tornadoes

On Sunday night, October 21st, ten tornadoes touched down in the Dallas-Fort Worth area. One of those tornadoes ripped through Walnut Hill Elementary while Chico, a beloved classroom turtle, was still inside. Local police were able to save Chico, but his terrarium and food supply were destroyed in the storm. Associates at the North Tollway […]

Associate Holiday Toy Drive Off to Record-Breaking Start

PetSmart’s Chance & Friends Holiday Philanthropic toy drive is a favorite among PetSmart associates and is already off to a record-breaking start. Each year, PetSmart stores across North America select a local charity and invite customers to purchase and donate toys from the Chance & Friends collection to their toy drive. The toys are then […]

A Day Out with Daniel

When Jennifer, the store leader at the PetSmart in Hanover Maryland, was contacted by The Make-a-Wish Foundation, about granting a wish at her store, Jennifer could not say yes fast enough. Daniel, a local teenager, who is battling Hodgkin’s Lymphoma, wished to go on a shopping spree at his three favorite stores. With PetSmart as […]