A World Through Their Eyes
Corporate Social Responsibility Report
At PetSmart, we’re working to create a world as our pets see it. Because a world through the eyes of our pets is one that’s more compassionate, inclusive, sincere and community centric. It’s a world that recognizes the critical importance of healthy people and pets, the preservation of our planet and taking time to play.
Loving our pets makes us better people, and we learn from them every day. It’s these lessons that guide us as we pursue opportunities to have a meaningful impact through our CSR programs. We won’t get it all right, right away, but we will strive to be transparent along our journey. Inspired by our pets, we are making investments to promote pet health and happiness, empower people and communities, and operate ethically and responsibly.
Our Corporate Social Responsibility Priorities
As the leading pet retailer, we recognize our opportunity to take a greater role in setting the standard around key issues that impact our industry. Our first annual Corporate Social Responsibility report details progress and business practices across dimensions of environment, social and governance (ESG), and reflects our commitment to operate responsibly, generate positive impact for our stakeholders, and improve the lives of pets and pet parents.
A robust materiality assessment has informed the development of this report, including insights from associates, consumers and industry organizations. We are also using international frameworks, including the U.N. Sustainable Development Goals and the Global Reporting Initiative, for guidance as we work to mature our strategy and future reporting.